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Rules

  • 1.  Rules

    Top 25 Contributor
    Posted 10-13-2020 03:29
    Hello Team

    When making an outgoing call and creating a new rule to change the status from "Available" to "Out of Office", is there any way after closing the call to bring the status back to "Available" automatically?
    #Omni-ChannelDesktop/UserInterface

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    Sajed Salah
    Fourth Dimension Systems
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  • 2.  RE: Rules

    Top 25 Contributor
    Posted 11-11-2020 08:02
    you will need to use handlers for that.

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    ryan hedlund
    Stericycle
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