I've been tasked with setting up a process for syncing some parts of our Production environment with our Stage and Dev environments. We are looking to sync Users, Roles, Workgroups, Skills, Wrap-up Codes, Status Message, Attendant, etc. Not any system settings or parameters. I've read thru the Migrator documentation but it seems to really only address new installs or upgrades. I know that you can do this all manually with DSEditU, but that is not recommended by Genesys.
I wanted to get some feedback to see what other organizations might be doing to sync their environments. Thanks in advance.
#SystemAdministration------------------------------
Michael Bishop
UnitedHealth Group/Optum
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