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  • 1.  How to Add Extra Information with Snippet Recording

    Posted 03-23-2020 03:45
    Snippet Recording feature is working fine. However I would like to know when agent records snippet, how can they tag extra information with it?
    Any leads on this would be really appreciable.
    #QualityManagement

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    Rahul C Tyagi
    Accenture India
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  • 2.  RE: How to Add Extra Information with Snippet Recording

    Posted 04-05-2020 08:35
    Dear Rahul,,

    Can you please provide more details and be more specific?

    Thanks,
    Regards

    Cenk GÜNDÜZ
    Executive Genesys Consultant

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    Cenk Gunduz
    UCS Bilisim Sistemleri Ltd. Sti
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    Original Message


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