Hello to all,
I know that there could not be any commitment, but considering regular 3 month release cycle, can we expect that next week CIC 2019 R3 will be available for download?
The reason I'm asking is of course "PureConnect Maintenance and Support Cycle" because we need to install the new version atcustomer site, and they are willing to wait for another week. So if it will be released and we wait for one week will get another 3 months of included support, but we can't wait more due to agreed milestones. So it's not that we are aiming for specific New Feature, bur rather to have longer support period.
Is there anyone from Genesys that may comment on this (or anyone else with information). I know that there are no guarantees and confirmation on this, but if this follows regular cycles this should be the case. Of course, if anyone knows that it will be slightly postponed due to a summer vacations, that is valuable information as well, so that we know not to wait for it.
Thanks anyone for the comment
#Roadmap/NewFeatures------------------------------
Раско Радојевић
Rasko Radojevic
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