PureConnect

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  • 1.  Pureconnect missing from xperience20 agenda?

    Posted 12-13-2019 14:29
    Just curious if anyone has any information on why Pure Connect is missing from the xperience 20 agenda that was sent out yesterday?


    https://www.genesys.com/events/xperience/agenda/breakouts
    #Unsure/Other

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    Scott D
    Delta Dental of Washington
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  • 2.  RE: Pureconnect missing from xperience20 agenda?

    Posted 12-17-2019 13:09
    I am not sure @Matt Lawson do you know why?​

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    Scott Williams
    Missouri Higher Education Loan Authority
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  • 3.  RE: Pureconnect missing from xperience20 agenda?

    GENESYS
    Posted 12-18-2019 12:37
    Hey Scott,

    Thanks for including me on the discussion. I know the agenda is still being finalized, so I expect more information to be released shortly. I tried to find some specifics for you, but nothing has been confirmed yet.

    Cheers,

    Matt

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 4.  RE: Pureconnect missing from xperience20 agenda?

    Posted 12-17-2019 15:11
    We noticed this too last Thursday. Very curious. It prompted me to check online and make sure the product was still being advertised. I then emailed the link to my Genesys rep.

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    Christopher Kaldenberg
    EMS, Inc.
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  • 5.  RE: Pureconnect missing from xperience20 agenda?

    GENESYS
    Posted 12-18-2019 10:01
    Hi Scott/Scott/Christopher,

    Similar to the other platforms, PureConnect will be having a schedule of roadmap and update sessions; our marketing team is still finalizing the agenda and I would expect to see updates to that page over the next few weeks.

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    Tom Shallon
    Genesys - Employees
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