Hi Ranjith Rajan,
I can suggest a very simple solution for this, you can create a new IVR profile and add all the numbers which you want to block as ANI numbers to profile and disconnect them.
Apart from that, you can add a table in the database with these numbers and filter them in IVR.
above are simple solutions. You can use handlers as well if you need any other actions.
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Mohammed
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Original Message:
Sent: 02-07-2021 22:03
From: Renjith Rajan
Subject: Blocking incoming calls
Hello Everyone,
Is there a way to block some selective incoming calls to the system?
Please suggest.
Thanks,
Renjith
#Routing(ACD/IVR)
#Telephony
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Renjith Rajan
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