There are a few that have DateTime information. Not sure if that is what you mean by day name?
You could grab it to a string directly from any of the following attributes, and then format it to your liking using any of the string operators available:
Eic_WorkgroupQueueTimestamp
Eic_InitiationTime
Eic_StateTimestamp
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Egill Palsson
Advania AB
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Original Message:
Sent: 11-25-2019 01:15
From: Venkoba Adeshappa
Subject: Store day name in Attribute
Hi,
Is there any attribute which stores day name?
or
How to retrieve day name/what are the operations need to perform to get day name in attributes?
Thanks.
#Handlers
#Implementation
#Routing(ACD/IVR)
#Telephony
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Venkoba Adeshappa
Philips Electronics North America
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