This setting does work, I have always increased it for all my customers.
BUT I must say it, even if it might sound stupid......it will not work unless you reboot the servers where you set the attribute, this was a mistake I did the first time. But they do mention this in the instructions as well :)
Just make sure you have both ININ_TRACE_ROOT and ININ_TRACE_LOG_RETENTION set, to be sure.
I just have a 200Gb drive dedicated for logs, and it never comes close to filling up up even with Notes logging on all the main files. I have logs retained for 30 days, and that rarely goes over 50Gb. I have quite a few Handler mods, and the customer is using Webchat and Calls only. (5-8000 calls a month, and 1-2000 webchats a month).
Best of luck,
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Egill Palsson
Advania Sverige AB
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Original Message:
Sent: 06-02-2021 21:58
From: Frankie Tsang
Subject: Pure Connect Trace Log Retension Preiod
Hi all,
Good day!
Just want to know how can I configure the Pure connect server to keep more than 7 days log?
I follow below step but seems not work, is this step still valid?
Adjusting the Retention of Trace Logs
Description:
The number of days that ININ trace logs are kept on a machine needs to be modified.
Adjust the values by:- Open System Properties (Right click 'My Computer' and click properties.)
- Select the Advanced tab
- Click the Environment Variables button
- In the System Variables section of the dialog, click NEW
- Use the variable name: ININ_TRACE_LOG_RETENTION
- Use the varaible value of the whole number of days you want to keep (1 to N days)
Note: This change is not dynamic and requires a server reboot to take effect.
#SystemAdministration
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Thanks, Frankie
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