Hello,
I'm trying to find where this
Crystal Report function (
ININFormatServiceLevelThreshold) might be.
It's not in the
U2LININSupportU.dll like other functions.
This function is used in the OOB report
Queue Summary and Detail and I need to reproduce a similar report, but I can't find a single mentiond of this function anywhere on Genesys site...
Thank you!
#Reporting/Analytics------------------------------
Yan Pelletier
Bell Canada
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