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Adding Grammars in Attendant - Challenges/Limitations?

  • 1.  Adding Grammars in Attendant - Challenges/Limitations?

    Posted 03-12-2020 09:12
    I'm looking to see if anyone knows of any challenges and/or limitations with adding grammars in Attendant.  I'm trying to add a significant volume of grammar utterances (100+) to each opt-out point in our IVR flow.  What I am finding is that sometimes that node will display the red exclamation point, indicating an error.  I've gone back to review my entries, looking for such things as special characters that were entered in error, punctuation, etc.  I'm not finding those types of errors, which makes trying to locate the initial error a bit of a needle in the proverbial haystack.

    I'm also wondering if there is a limitation in the volume of entries that can be keyed in at any one time.  The odd thing is that this doesn't happen all the time.  It appears to be very random, at best.

    If anyone has some insights on this that they could share, it would be greatly appreciated.

    Thanks!
    #ArchitectureandDesign
    #SystemAdministration

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    Barry Farrington
    PureConnect Administrator
    Long Term Care Partners, LLC
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