PureConnect

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  • 1.  PCSF user Logout

    Posted 09-30-2020 17:12
    Hello Everyone.
    We have Pureconnect Integrated with Sales Force running in Chrome
    The Majority of agents get frequently Logged out of the  Pureconnect Weblet.  Genesys Support has indicated that the Agent PC may be running out of resources with all other applications installed ( Skype, teams and a few Chrome run Web Applications....)

    Has anyone experienced this intermittent disconnect issue.
    #Integrations

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    Amadou Ba
    Accenture USA
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  • 2.  RE: PCSF user Logout

    Posted 09-30-2020 17:13
    I Should Mention were on 2019 R4

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    Amadou Ba
    Accenture USA
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