PureConnect

Discussion Thread View
  • 1.  On-hold issue

    Top 25 Contributor
    Posted 03-24-2021 05:18
    Hi team

    Call was highlighted in the system as "On-hold" while agent was talking with the TP, has this issue happened to anyone?


    #Omni-ChannelDesktop/UserInterface

    ------------------------------
    Sajed Salah
    Fourth Dimension Systems
    ------------------------------