Hello everybody,
I'd like you to explain of outbound concept in PureConnect. Because I'm new in this topic.
As I read docu, there can be just one mode active at one time. Manual or Automatic.
If customer need to switch between modes, one need two license files and based on requirement load appropriate one.
E.g. if one want to call records from campaign manually, before running campaign need to load license file
with 3_FEATURE_MANUAL_CALL_ONLY_SERVER license.
if one want to call records from campaign in predictive mode, before running campaign need to load license file
without 3_FEATURE_MANUAL_CALL_ONLY_SERVER license.
Is my meaning correct? Or there is any workaround to have just one license file and switch between modes somehow?
Thank you very much for explanation
Best regards
Pavel
#AskMeAnything(AMA)#Outbound------------------------------
Pavel Broska
Alcasys Slovakia a.s
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