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  • 1.  handler

    Posted 04-24-2022 17:48

    I have a question related to station , Now I Configured an schedule that ask user to insert extension number for dial it, I attached an picture of what I have done 

    My question is what handler is fired once end user reach this point, I'm planning to customize the default behavior for this process .

    Any previous experience also if there any one have done customize the station behavior kindly share it with me .    


    Mohannad haddad
    Fourth Dimension Systems LLC

  • 2.  RE: handler

    Posted 05-12-2022 13:17
    Best to open Interaction Designer and debug on a test machine to walk through the handler logic.  That will show you each handler being called.  If you have the IP log turned up to Notes (61) level tracing, you could also follow the handler steps that way.

    Drew Drew Bisson
    Chief Architect
    Genesys - Employees

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