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  • 1.  CX Insghit installation error

    Posted 03-27-2021 08:31
      |   view attached
    Dear Gents, 

    After running the Ansible Playbook to start the services on the CX Insights server, with the following command 

    sudo ansible-playbook --vault-id cxinsights@prompt -i inventory.yml site.yml -K

     

    We face the following error as shown below:


    any one has any idea how to solve this issue !!

    Thank You
    #Implementation
    #Integrations
    #PlatformAdministration
    #Reporting/Analytics

    ------------------------------
    Mohammad Tawalbeh
    Fourth Dimension Systems
    ------------------------------


  • 2.  RE: CX Insghit installation error

    Posted 08-09-2021 14:20
    Hi Mohammed,

    you need to check if the load images set to True in the "cxinsights-playbook-k3s\roles\load-images\vars\main.yml. This will happen for multiple reasons.

    1) it can happen if the images are not loaded, if so you need to load them manually
    2) this can happen if the memory(Ram) is low or storage is low

    Hope this will help you, let me know if you need any more information.

    Regads

    ------------------------------
    Mohammed
    ------------------------------



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