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  • 1.  ICBM Reporter - Save FIlter

    Posted 02-24-2021 11:13
    Hi All,

    does anybody know the location that ICBM stores filters when you  use the Save filter button? I have a report stating when he clicks load filter nothing is showing. Is this something saved in the profile XML or is there a physical location that its stored?
    #Reporting/Analytics
    #SystemAdministration

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    Scott Williams
    Missouri Higher Education Loan Authority
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  • 2.  RE: ICBM Reporter - Save FIlter

    Posted 02-25-2021 10:50

    Hi Scott - In our instance, that data is saved in the Settings.xml located on the primary/backup production servers in the following path:

    App > I3 > IC > ClientSettings > [UserName] > PersonalStorage > ApplicationSettings > ICBusinessManager.zip

    Your exact path may vary but this should get you in the vicinity...

    Cheers!



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    Raymond Hicks
    Sutter Health
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