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Survey Scoring Details report not showing the Mobile number

  • 1.  Survey Scoring Details report not showing the Mobile number

    Posted 10-29-2020 10:03
    Hi Team,

    I have a issue with Survey scoring details, in this report i cannot see the participant phone number. it just shows as Mobile number and sometimes City name.

    can anyone have any idea on this.

    Regards
    #Reporting/Analytics

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    Mohammed
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  • 2.  RE: Survey Scoring Details report not showing the Mobile number

    Posted 12-16-2020 03:24
    Hi Team,

    Just to add more information that might help you,

    I cannot see the mobile number even in the call activity using ICBM. I can see only text of Mobile Number and the name of Location.

    any advice.

    Regards
    Mohammed

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    Mohammed
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  • 3.  RE: Survey Scoring Details report not showing the Mobile number

    Posted 02-09-2021 05:45
    Hi Community,

    I have figured out about the showing the number in call activity but still, I need your assistance for showing the number in Survey scoring details report under Survey Participant column.

    Kindly waiting for your inputs.

    Regards

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    Mohammed
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