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Multisession controller | SIP Bulk Caller

  • 1.  Multisession controller | SIP Bulk Caller

    Posted 05-31-2021 09:37
    Edited by Santhosh Koroth 05-31-2021 09:39

    Does 'Multisession controller' tool still exists? which used to exists before 2017?
    we need to use user session simulator along with SIP bulk caller, can someone please suggest any alternatives for the same?
    Per our understanding SIPBulk caller does not have feature to simulate agent's login and cannot create load on Session Manager server.
    Any help related to this topic really help full, thank you in advance.

    #SIP/VolP #SIP Bulk Caller #Multisession controller

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    Santhosh Koroth
    +49 172 838 98 38
    Cognizant Technology Solutions
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  • 2.  RE: Multisession controller | SIP Bulk Caller

    GENESYS
    Posted 06-01-2021 11:17
    I wasn't aware that the Multisession Controller was ever available externally. It's a tool that is used by our internal testing department.

    You are correct, the SIP Bulk caller only simulates telephony components and does not communicate with Session Manager.

    I find, when I need to simulate agents, the easiest way is to write a small ICELib application to perform the functions I require.

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    Paul Simpson
    Senior Technical Instructor
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