PureConnect

Discussion Thread View

some remote agents need to provision sip phone every day

  • 1.  some remote agents need to provision sip phone every day

    Posted 24 days ago
    ​Hello

    We have our phone agents working from home currently. They use a sip soft phone with Always on VPN. When provisioning they need to choose the correct network adapter. We have a few agents that need to provision again every morning but I don't see any difference in the setup between those that do and those that don't. Any ideas why some agents need to provision every day?

    Appreciated
    Thanks​​​
    #SIP/VolP

    ------------------------------
    Kevin Keller
    FortisBC Energy Inc.
    ------------------------------