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Upgrading Tomcat in an existing Nuance Speech Suite installation

  • 1.  Upgrading Tomcat in an existing Nuance Speech Suite installation

    Posted 02-16-2021 08:28
    We've discovered security vulnerabilities with our current version of Tomcat, which is used in our production Nuance Speech Suite 11 server that hosts the Nuance Management Station.
    Can anyone tell me how to properly upgrade Tomcat on this server without doing an uninstall/reinstall of NSS?
    I have the version of Tomcat I need, just not sure how to update it within NSS.
    I have a case open with Genesys, but it's going very slow, partly due to the fact that my support agent works hours much different than my own.
    I was hoping I might have better luck here.

    Thanks!

    Brandon Weaver
    #Integrations

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    Brandon Weaver
    SAIC
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  • 2.  RE: Upgrading Tomcat in an existing Nuance Speech Suite installation

    GCAP Member
    Posted 02-16-2021 08:39
    Hi Brandon,

    What is the security Vulnerabilities that was found? Last year we had a few with Nuance that we had to resolve, i don't remember if it was with Tomcat or other aspects of Nuance, but remember it was around SSL and some ports.

    thank you,

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    Scott Williams
    Missouri Higher Education Loan Authority
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  • 3.  RE: Upgrading Tomcat in an existing Nuance Speech Suite installation

    Posted 02-16-2021 08:49
    There's a "disclosure vulnerability" with any version of Tomcat that is < 9.0.40, so I'm hoping to upgrade to 9.0.41.

    Brandon

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    Brandon Weaver
    SAIC
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  • 4.  RE: Upgrading Tomcat in an existing Nuance Speech Suite installation

    Posted 02-17-2021 10:30

    Got it.
    There's a script located at %MSTATION_HOME%\scripts\update_tomcat.bat.
    Run from CMD:

    update_tomcat.bat old_tomcat_location new_tomcat_location

    Good to go!



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    Brandon Weaver
    SAIC
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