PureConnect

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  • 1.  PureConnect - Interaction Media Server

    Posted 12-01-2021 01:29
      |   view attached
    Hi,

    We are installing PureConnect on-premise version 2021 R3. CIC is installed and we can access CIC Administrator UI.
    Installed Interaction Media Server successfully. But while accessing it using http://localhost:8084/ OR https://localhost/, it gives error "connection refused". We disabled windows firewall on the server.

    Appreciate suggestion from the community.

    Thanks,
    Sukhadeo.
    #AskMeAnything(AMA)
    #Implementation

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    Sukhadeo Prasad
    Consilium Software Inc Pte Ltd
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  • 2.  RE: PureConnect - Interaction Media Server

    Posted 01-25-2022 01:59
    Hi,

    Its working now. We had to restart the IC service from windows services tool.

    Thanks,
    Sukhadeo.

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    Sukhadeo Prasad
    Consilium Software Inc Pte Ltd
    ------------------------------