Hi
you may find details in Resource center.
for Email channel configuration, you have it in Installation and configuration guide, please find appropriate part considering email server that your customer is using
Mail System
For Web Chat you should review details for Web Tools / Application
Introduction to Interaction Web Tools
Interaction Web Tools Developer's Guide
IWeb Overview
That's it, you need to review it, no magic trick and single button click
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Раско Радојевић
Rasko Radojevic
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Original Message:
Sent: 09-09-2020 04:14
From: Mohanad Agha
Subject: Email and web chat configuration
Hi,
I need to enable Exchange Email & Web Chat for one of my customers, and it is my first time to work on those channels.
I would be very thankful If some one can tell me how to configure those channels on interaction administrator and interaction connect and what are the requirements from the customer.
Thanks
#DigitalChannels
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Mohanad Agha
Fourth Dimension Systems
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