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Dear Cenk,Thanks for your response.CUCM and CIC integration is already in places using SIP trunk in between.Actually, I am looking for replacing CUCM with PureConnect and planning to migrate all users on PureConnect.
Thanks for your response.I will check the information as you suggested.Basically I don't have any concerns for the users who want to use it with Interaction Desktop login.
I need some idea about configuring those phones as stand-alone phones & assigning DID's to them.
one way I found it by using DID/DNIS configuration option in IA and then mapping it with station extension defined under IA -Stations.
However, I am not sure, if this option would be able to display the DID on phone itself.May be I need to add description in SIP file for the phone to display the desired DID number.I will try various options and if you have anything more to suggest, please update.
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