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  • 1.  Data Dictionary - Not Found

    Posted 10-11-2019 16:52

    Hi All, 

    I would like to know if we have a different link for Data Dictionary? I would like to learn more about Dialer/CIC Database.

    Thanks,


    #Outbound

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    Rechelle McConnell
    CHRISTIAN BROADCASTING NETWORK
    ------------------------------


  • 2.  RE: Data Dictionary - Not Found

    Posted 10-11-2019 17:32
    This is the link that I generally use (which it looks like you were using, too):

    https://help.genesys.com/cic/datadictionary/content/Landing.html

    This link, and the sub pages did not give me a 404 when I visited them, so perhaps there was just a brief issue on Genesys' end?.

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    Aaron Lael
    State of Utah
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  • 3.  RE: Data Dictionary - Not Found

    Posted 10-11-2019 18:03
    The dialer tables are documented here:

    https://help.genesys.com/cic/mergedProjects/wh_dlr/mergedProjects/dialer_manager_help2/desktop/dialer_tables.htm

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    Tim Cannon
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  • 4.  RE: Data Dictionary - Not Found

    Posted 10-11-2019 18:42

    Thank you Aaron and Tim! Appreciate it! :)



    ------------------------------
    Rechelle McConnell
    CHRISTIAN BROADCASTING NETWORK
    ------------------------------



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