I am having issues updating user's information, such Department.  I can do it just fine via Business Manager, however we are going to do a large restructructuring and we will need to update 300+ users so I was hoping to make it less manual.

I tried it via the IceLib API and I get an error that I don't have sufficient permission to do it. I got at it via an EditableContactEntry because you can't update PersonalInformation via the UserConfiguation.Property, but you CAN update skills via the UserConfiguration.

I tried simply updating the database table, individual, and that will update the database, but the update doesn't show in Business Manager.--That defeats the purpose.

Any suggestions, or thoughts about what I'm doing wrong?
#ArchitectureandDesign
#PlatformAdministration
#Reporting/Analytics
#SystemAdministration
#WEM/Optimizer

------------------------------
Kenn Lambing
OHIOHEALTH
------------------------------

All of the information that you'd be updating would be stored in directory services on the IC server, meaning that you could write a custom handler to update the values programmatically, either writing rules to dictate your changes within the handler or potentially reading from a file to input your changes.

I can't really provide any feedback regarding icelib since I exclusively use the ICWS api for Pureconnect.

------------------------------
AARON LAEL
State of Utah
------------------------------

Original Message:
Sent: 06-07-2021 10:02
From: Kenn Lambing
Subject: Updating User/Individual information

I am having issues updating user's information, such Department.  I can do it just fine via Business Manager, however we are going to do a large restructructuring and we will need to update 300+ users so I was hoping to make it less manual.

I tried it via the IceLib API and I get an error that I don't have sufficient permission to do it. I got at it via an EditableContactEntry because you can't update PersonalInformation via the UserConfiguation.Property, but you CAN update skills via the UserConfiguration.

I tried simply updating the database table, individual, and that will update the database, but the update doesn't show in Business Manager.--That defeats the purpose.

Any suggestions, or thoughts about what I'm doing wrong?
#ArchitectureandDesign
#PlatformAdministration
#Reporting/Analytics
#SystemAdministration
#WEM/Optimizer

------------------------------
Kenn Lambing
OHIOHEALTH
------------------------------

I checked it on 2021R1 with IceLib and could set the Department in PersonalInformation of the UserConfiguration.

configurationObject.PersonalInformation.Department.Value = "My department";

see "Update the current user" in IceLib Quick Reference Guide for an example.


------------------------------
---------------------------------------------
Hans-Gerd Sandhagen
Software Developer
Fiebig GmbH
---------------------------------------------
------------------------------

Original Message:
Sent: 06-07-2021 10:02
From: Kenn Lambing
Subject: Updating User/Individual information

I am having issues updating user's information, such Department.  I can do it just fine via Business Manager, however we are going to do a large restructructuring and we will need to update 300+ users so I was hoping to make it less manual.

I tried it via the IceLib API and I get an error that I don't have sufficient permission to do it. I got at it via an EditableContactEntry because you can't update PersonalInformation via the UserConfiguation.Property, but you CAN update skills via the UserConfiguration.

I tried simply updating the database table, individual, and that will update the database, but the update doesn't show in Business Manager.--That defeats the purpose.

Any suggestions, or thoughts about what I'm doing wrong?
#ArchitectureandDesign
#PlatformAdministration
#Reporting/Analytics
#SystemAdministration
#WEM/Optimizer

------------------------------
Kenn Lambing
OHIOHEALTH
------------------------------

Thank you!  That worked.
I was using configurationObject.PersonalInformation.Department = "My department" and I kept getting an error that the value was read only.

Grr, I'm excited that this worked, but I'm mad that it was that easy and I missed it.

------------------------------
Kenn Lambing
OHIOHEALTH
------------------------------

Original Message:
Sent: 06-09-2021 04:40
From: Hans-Gerd Sandhagen
Subject: Updating User/Individual information

I checked it on 2021R1 with IceLib and could set the Department in PersonalInformation of the UserConfiguration.

configurationObject.PersonalInformation.Department.Value = "My department";

see "Update the current user" in IceLib Quick Reference Guide for an example.


------------------------------
---------------------------------------------
Hans-Gerd Sandhagen
Software Developer
Fiebig GmbH
---------------------------------------------

Original Message:
Sent: 06-07-2021 10:02
From: Kenn Lambing
Subject: Updating User/Individual information

I am having issues updating user's information, such Department.  I can do it just fine via Business Manager, however we are going to do a large restructructuring and we will need to update 300+ users so I was hoping to make it less manual.

I tried it via the IceLib API and I get an error that I don't have sufficient permission to do it. I got at it via an EditableContactEntry because you can't update PersonalInformation via the UserConfiguation.Property, but you CAN update skills via the UserConfiguration.

I tried simply updating the database table, individual, and that will update the database, but the update doesn't show in Business Manager.--That defeats the purpose.

Any suggestions, or thoughts about what I'm doing wrong?
#ArchitectureandDesign
#PlatformAdministration
#Reporting/Analytics
#SystemAdministration
#WEM/Optimizer

------------------------------
Kenn Lambing
OHIOHEALTH
------------------------------