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  • 1.  Transfer to voicemail through Handlers

    Posted 10-24-2019 12:48
    ​Hi All,

    Is there any way to send the call to voicemail through handlers?

    If yes can you please help me with the tool steps I need to use and the sequence for the same.

    I know it can be achieved via attendant but as per my requirements I have to do it through handlers only.

    Hence requesting for assistance.

    Thanks,
    #Handlers

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    Raghav Gupta
    Accenture USA
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  • 2.  RE: Transfer to voicemail through Handlers

    Posted 10-24-2019 12:51

    Did you try what Mark suggested in your previous (same) question?

    https://community.genesys.com/digestviewer29/viewthread?GroupId=55&MessageKey=4d09f3d5-088d-48a4-b76c-a915a060bf8d&CommunityKey=cf214c8f-5206-4010-9b2c-2085cbd65a44&tab=digestviewer&ReturnUrl=%2fcommunities%2fcommunity-home1%2fdigestviewer%3fCommunityKey%3dcf214c8f-5206-4010-9b2c-2085cbd65a44



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    Aaron Lael
    State of Utah
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    Original Message


  • 3.  RE: Transfer to voicemail through Handlers

    Posted 10-29-2019 09:56
    Yup, that previous post should give you what you need.

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    Mark Tatera
    ConvergeOne

    Opinions are my own and not the views of my employer. Any suggestions or programming changes I suggest come with no warranty and should be tried at your own risk. If my comment helped you or solved your problem please consider marking my comment as best answer.
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    Original Message


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