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  • 1.  Get first name,last name in chat bot

    Posted 08-31-2020 14:10

    Hi,

    I wanted to know how I can read the values of first name, last name entered by user in chat bot widget and use them inside callflow blocks (Genesys intelligent automation).


    #Unsure/Other

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    Mona Abdou
    Jathwa Technology Solutions
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  • 2.  RE: Get first name,last name in chat bot

    Posted 11-30-2020 13:30
    you and me both, it gets saved off in the db as a single field. did you ever get a answer on how to do this?

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    Phillip Collins
    VortalSoft Inc.
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