Hi Kevin,
Can you explain a little bit about what you mean by "PureConnect is the only application that will not authenticate". What is the authentication that is needed?
To my knowledge, PureConnect does not need to authenticate to the domain as an application. It just needs to be able to access the DNS, DHCP.
Any problems with authentication between two servers are probably related to the OS itself. Have you looked into the SSL connectivity support?
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Egill Palsson
Advania AB
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Original Message:
Sent: 07-29-2019 10:57
From: Kevin Keller
Subject: Authentication with new DCs failing
We are currently moving from our older DCs to 2016 DCs company wide. Pure Connect is the only application that will not authenticate with the new servers. When trying to use Windows Authentication with any app, Interaction desktop, ICBM, IA etc., authentication fails with the new 2016 Servers enabled. I have heard that KB4507460 and KB4507459 on the AD Server this can happen so we will be testing that out tonight but has anyone else had this issue. CIC is on Server 2012 and we are on 2018 R3 at this time.
Thanks!
#ArchitectureandDesign
#Security
#Unsure/Other
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Kevin Keller
FortisBC Energy Inc.
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