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Integration with GIA to Configure Chat-bot

  • 1.  Integration with GIA to Configure Chat-bot

    Posted 06-02-2020 16:08
    Dear Engineers 

    I need your help to configure the Chat-bot feature in my Genesys Pureconnect LAB, I am using Genesys GIA to integrate with and I followed Genesys documentation and make the following 

    in the interaction Connect Widget 


    when I make start chat it is loading for about 2 minutes then give me this error 

    And here is GIA Server 


    So can some one advise what is the issue here 

    Thanks 
    Mahmoud 

    #DigitalChannels
    #Integrations

    ------------------------------
    Mahmoud Kamal
    IST Integration Services And Technologies Co.
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