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Want to replace TTY/TDD machine with another option online

  • 1.  Want to replace TTY/TDD machine with another option online

    Posted 07-14-2021 10:02
    Hello,

    We currently have Genesys Pure Connect 2019 R4 and have two TTY/TDD machines that plug into two audio codecs to go thru our Genesys Platform.  However, we would like to get rid of those two TTY/TDD machines and use some sort of online option thru our Genesys Pure Connect platform.  Is there any options Genesys Pure Connect has to offer to replace those two TTY/TDD machines?

    Thanks,
    Horacio.​
    #Telephony

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    Horacio Gutierrez
    California Department of Insurance
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