Hello,
We currently have Genesys Pure Connect 2019 R4 and have two TTY/TDD machines that plug into two audio codecs to go thru our Genesys Platform. However, we would like to get rid of those two TTY/TDD machines and use some sort of online option thru our Genesys Pure Connect platform. Is there any options Genesys Pure Connect has to offer to replace those two TTY/TDD machines?
Thanks,
Horacio.
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Horacio Gutierrez
California Department of Insurance
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