Hi Venkoba Adeshppa,
I want to create a new view in the interaction desktop by poping up a third-party CRM and to pass the genesys parameters to the third-party CRM.
How to create dll file and everything, there was no sample code or example, please help me with how to do that.
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Manash Kumar
The Customer Experience Lab
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Original Message:
Sent: 09-10-2019 09:00
From: Venkoba Adeshappa
Subject: Interaction Connect Add-in view
Hi Salim,
I think contents in below link would help you to achieve your solution.
https://developer.inin.com/documentation/documents/quickreference/ClientAddInQuickReference.pdf
Thanks,
Venkoba.
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Venkoba Adeshappa
Philips Electronics North America
Original Message:
Sent: 09-10-2019 06:03
From: Salim Nouh
Subject: Interaction Connect Add-in view
Hello Team,
Our customer want to integrate and display customer information on interaction Connect interface.
I found that, we need to use add-in view for that :
Can you help me to found process or tutorial for how to create and integrate add-in and add Handler to send these information to IConnect.
Thank you
I found this link : https://help.genesys.com/developer/cic/docs/connectaddin/tutorial-createcustview.html but how a add the view please.
Best regards
#Omni-ChannelDesktop/UserInterface
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NTT France
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