So you want to export the entire mail to a OneDrive folder? Are we talking about the incoming email or the reply the agent has sent?
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Original Message:
Sent: 07-02-2019 05:41
From: Mark Oleksik
Subject: Interaction Connect - Copy an email
Hi all - Is there anyway to copy an email as you would do in Outlook into a OneDrive folder but using Interaction Connect. I know we can download attachments but can we copy and paste a full email.
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Mark Oleksik
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