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  • 1.  Interaction Connect - Copy an email

    Posted 07-02-2019 05:41
    Hi all - Is there anyway to copy an email as you would do in Outlook into a OneDrive folder but using Interaction Connect. I know we can download attachments but can we copy and paste a full email.
    #DigitalChannels

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    Mark Oleksik
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  • 2.  RE: Interaction Connect - Copy an email

    Posted 07-15-2019 12:56
    So you want to export the entire mail to a OneDrive folder? Are we talking about the incoming email or the reply the agent has sent?

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