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CX-Insight Dashboard

  • 1.  CX-Insight Dashboard

    Posted 30 days ago

    I have installed CX-Insight 2020 R3 Patch 2, do you have training our technical Demo how to design a Dashboard using Designer user ?

    Mohammad Almomani
    Duqm Data Centre SAOC (D2C) OMAN

  • 2.  RE: CX-Insight Dashboard

    Posted 28 days ago
    Designer users, who wish to create real-time dashboards can access the below documentation https://help.genesys.com/pureconnect/mergedProjects/wh_insights/desktop/designer_user_capabilities.htm

    The contextual web link in the application should also allow you to refer to the original MicroStrategy documentation on how to create dashboards in general, but the Genesys Help link above is specific to the real time data we generate. We are working with the Genesys University in creating Courses for CX Insights but that'll take time. Also, please note that the designer part codes are not yet active as the pricing team is shorthanded in evaluating the right price point.

    Sai Prem M
    Genesys - Employees