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Consult Transfer from Directories including Speed Dial

  • 1.  Consult Transfer from Directories including Speed Dial

    GCAP Member
    Posted 08-24-2021 08:37
    Hello - does anyone have screen shots of the new Consult Transfer from Directories including Speed Dial feature that was released as part of 2021 R3? There are no screen shots included with the release notes in the online knowledgebase, and it doesn't appear to have been referenced anywhere else.

    Thanks!
    #Roadmap/NewFeatures
    #SystemAdministration

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    Barry Farrington
    Senior Contact Center IVR & ACD System Administrator
    FedPoint
    fedpointusa.com
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