Hello - does anyone have screen shots of the new Consult Transfer from Directories including Speed Dial feature that was released as part of 2021 R3? There are no screen shots included with the release notes in the online knowledgebase, and it doesn't appear to have been referenced anywhere else.
Thanks!
#Roadmap/NewFeatures#SystemAdministration------------------------------
Barry Farrington
Senior Contact Center IVR & ACD System Administrator
FedPoint
fedpointusa.com
------------------------------