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Hi Andy,Thank you for your answer.I guess, the Resource Center documentation is old or not correct. https://help.mypurecloud.com/articles/add-microsoft-adfs-single-sign-provider/Because it is mentioned in the doc, "Choose the certificate that was saved in step 5 of "Get the certificate for ADFS configuration" and click Open.", i thought we need to have this from Genesys Cloud setup.
We are planning to do this in January as we have now Freeze for changes (in December).
Thanks & best regards,Raj
This is the doc I followed
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Ok, I will let this to our AD/Security specialists.
Thanks a lot for your information, they are really worthful for me.
Have a great day!
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