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  • 1.  issues updating department in IC desktop

    Posted 02-21-2020 10:00
    Hi, I have one user whom I cannot get their department from AD to show in IC.  It's only this one user.  AD/exchange show correctly for the department but the personal tab for the ic account doesn't reflect that.  Any thoughts?  First time ever having an issue with this.

    Thanks
    #Telephony

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    Thomas Maher

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  • 2.  RE: issues updating department in IC desktop

    Posted 02-21-2020 10:56
    Fix was to delete users mailbox from IC admin and readd.

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    Thomas Maher
    Health OutSourcing Networks
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