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🎃PureCloud Community Q&A Show - Episode 12 (Spooky Special) 🎃

  • 1.  🎃PureCloud Community Q&A Show - Episode 12 (Spooky Special) 🎃

    GENESYS
    Posted 10-28-2019 14:17
    Edited by Matt Lawson 11-07-2019 13:13
    The community team has a spooky surprise for you in the newest episode of the PureCloud Community Q&A Show! Join Community Manager Matt and Technical Support Engineers Adam and Gage as they discuss frightening questions from Genesys' PureCloud Community. This week's questions include:


    Best Practices: Holiday Scheduling (w/ walkthrough) - 5:45
    Introduction: Q&A Bounty Board - 11:05
    Agent auditing - 11:16
    SIP Trunk not Registering - 13:33
    Chat closing when scrolling up - 16:06
    Using Email.Message.autoGenerate in email flow - 18:33
    Top Down on Recording Policies? - 20:00

    If you have the time, check out our spine-tingling introduction. We promise you won't have bad dreams after watching it. Enjoy! 💀 
    #PureCloudQAEpisode



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    Cole Callahan
    Genesys - Employees
    Online Community Coordinator
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