Certification and Training

Discussion Thread View
  • 1.  November Instructor of the month

    GENESYS
    Posted 17 days ago

    Marcus Schweiger is our featured Instructor of the Month for November!

    Marcus has been with Genesys since 2013. He has been training since 2010 at his former workplace, Siemens.

    Marcus currently teaches Genesys Cloud and Genesys Engage courses. His specialization is Routing. He has spent a lot of time in the Professional Services area and to build routing was his favorite. Marcus has two favorite Genesys classes he likes to teach: Genesys Voice Platform and Genesys Cloud Architect. Below is the list of all classes he teaches to date:

    Genesys Engage: Framework Routing and Reporting Administration, Foundations & Operations; EServices Administration & Foundations; Intelligent Automation; Voice Platform; Quality Management-Use; and CIV Certification Prep

    Genesys Cloud:  Implementation, Contact Center Administration, Reporting and Analytics, GCP Certification Prep; and Architect

     

    Marcus loves to be outdoors. His favorite hobby is Mountain biking and staying outside with his camper van. His favorite vacation spot is Italy. The people are very nice, good food and all kinds of landscape, plus it is very near to Germany.

    Marcus teaches from Munich, Germany. He grew up there and the lifestyle is relaxed. Munich has a lot of nice places to visit and mountains for mountain biking.  He is near Austria, Italy, Switzerland, and other countries from where he lives.

     

    Let us know if you've enjoyed classes with Marcus or have a memory that stands out!

     

     


    #Other/NotSure

    ------------------------------
    Kristi Croker
    Genesys - Employees
    Manager, Global Delivery
    ------------------------------


  • 2.  RE: November Instructor of the month

    GENESYS
    Posted 17 days ago
    More photos of Marcus


    ------------------------------
    Kristi Croker
    Genesys - Employees
    Manager, Global Delivery
    ------------------------------



  • 3.  RE: November Instructor of the month

    GENESYS
    Posted 17 days ago
    Couple more.....

    ------------------------------
    Kristi Croker
    Genesys - Employees
    Manager, Global Delivery
    ------------------------------



  • 4.  RE: November Instructor of the month

    GENESYS
    Posted 17 days ago
    Seth Rogen is the best! Acting career, instructor, car fix and mountain bike. Ustopable! Jokes aside! Congratulations Marcus, keep it up! It's been a pleasure working with you!

    ------------------------------
    Rodrigo Romao
    Genesys - Employees
    ------------------------------