Hello, the call to the waypoint and the strategy does not enter.
The version of the server configuration is 8.5, the same goes for URS 8.5 and 8.1.
Is there something missing to configure with the default tennant?
The previous version 8.1 Vs the current 8.5
09:08:03.934_T_I_00710312c0843001 [14:0c] EventRouteRequest is received for tserver TServerA4400[SwitchA4400] (this dn=86701)
_T_I_00710312c0843001 [14:09] add DN TServerA4400 86701 <86701@SwitchA4400> (CDN 71 00710312c0843001) to the call 1-0000000001d7e4a0 truly:11
_T_I_00710312c0843001 [14:08] check delayed proc
_C_E_00710312c0843001 [01:12]
there is no strategy item for 1700774774 IVR ec 2016_I_W_00710312c0843001 [14:03
] start without strategy -> default/ignore09:08:03.934 Int 20003 intera
ction 00710312c0843001 is routed to defaultrequest to 65200(TServerA4400) message RequestUpdateUserData
BR
Diego Miño
#Routing(ACD/IVR)------------------------------
Diego Mino
Cibercall USA Corp
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