Dear Team,
We are upgrading gax 8.5 to gax 9.0 installed in linux environment.
And we taken the backup of the gax application 8.5.
And we installed the new gax 9.0 application in the separate location.
And while trying to start the gax application, by running the startup_bat file . It shows gax started at the last line. But there is no change in the GA. It shows stopped only.
Since we installed in linux environment. We connect the local host to the gax in the browser by remote(since we did not able to connect to the machine where we installed the gax application.
we tried with (http://localhost:8080/gax) , But url does not loaded. And it shows gax not found.
After we run the startup_bat, can we also start the gax application in the genesys administrator.
Please provide your valuable suggestions for setting up the gax 9.0 with the root user login in linux environment.
Thanks and Regards,
Anandapriyan.R
#Reporting/Analytics------------------------------
Anandapriyan Ravichandran
Pointel (formerly Touch Point)
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