Dears,
When calling chat/start api, we receive the following response
{
"chat": {
"pollWaitSuggestion": 2000,
"cfgVer": 1,
"
participantID": "94e8c3b0-aeee-40e1-ba5a-a593c8047fc5",
"dateFormat": "M\/d\/yyyy",
"timeFormat": "h:mm:ss tt",
"
chatID": "73db8632-9ee8-459e-a193-4d25684499d0",
"status": { "type":
"success" }
}
We are looking for the chat id or participant id on IC Database.
But we didn't find it on any table on the database.
We implemetned after chat survey and we want to join the result with the interaction
Any suggestion ?
Best regards,
Abdurrahman
#DigitalChannels#Implementation#Integrations------------------------------
Abdelrahman Mohamed
IST Integration Services And Technologies Co.
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