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where Chatid and participant id on database

  • 1.  where Chatid and participant id on database

    Posted 02-17-2020 11:37
    Dears,

    When calling chat/start api, we receive the following response
    {
    "chat": {
    "pollWaitSuggestion": 2000,
    "cfgVer": 1,
    "participantID": "94e8c3b0-aeee-40e1-ba5a-a593c8047fc5",
    "dateFormat": "M\/d\/yyyy",
    "timeFormat": "h:mm:ss tt",
    "chatID": "73db8632-9ee8-459e-a193-4d25684499d0",
    "status": { "type":
    "success" }
    }

    We are looking for the chat id or participant id on IC Database.
    But we didn't find it on any table on the database.

    We implemetned after chat survey and we want to join the result with the interaction

    Any suggestion ?

    Best regards,
    Abdurrahman

    #DigitalChannels
    #Implementation
    #Integrations

    ------------------------------
    Abdelrahman Mohamed
    IST Integration Services And Technologies Co.
    ------------------------------


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