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Overriding forms - custom forms in the client UI.

  • 1.  Overriding forms - custom forms in the client UI.

    Posted 08-20-2019 09:50
    Hi there -
    I don't see any particular documentation on it and before I hack away at it I thought I'd see if Genesys had any recommended guidelines on overriding client forms (callback, email, etc) to allow custom automated/integrated behaviors.

    Basically if there are any preferences or hook-ins that I've overlooked in the doc feel free to send me an RTFM* link, that's cool too.

    Thanks in advance.
    Jason



    *Read The _Fine_ Manual, of course, what did you think I meant? :)
    #Omni-ChannelDesktop/UserInterface

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    jason r. totten
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