PureConnect

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  • 1.  Interaction Fax for Mac?

    Posted 05-18-2018 16:07
    We have a few Mac users here who are requesting access to the Interaction Fax.  Are their installer files for this or is it not an option for those users?

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    Niki Mason
    Our Sunday Visitor
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  • 2.  RE: Interaction Fax for Mac?

    Posted 01-08-2021 10:27
    Searching through the Community for MAC questions, did you ever get a answer on this?

    Similar situation where marketing department also takes calls from time to time and uses MAC's by default but cannot get the software installed for them.

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    Phillip Collins
    VortalSoft Inc.
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  • 3.  RE: Interaction Fax for Mac?

    Posted 01-08-2021 13:10
    Can't answer for FAX specifically but you can use interaction connect (Web)
    or desktop app for calls:  https://github.com/GenesysPureConnect/MacClient

    and for softphone just use anything that has a MAC installer and set up a a non managed phone.

    We have 5 MAC users who do take calls via Interaction Connect and Polycom hard phones on their desks.

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    ryan hedlund
    Stericycle
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