Genesys Cloud (formerly PureCloud)

Discussion Thread View
Expand all | Collapse all

How to setup on a Web Survey Multiple choice question, to select more than one answer?

  • 1.  How to setup on a Web Survey Multiple choice question, to select more than one answer?

    Posted 11 days ago
    Hi all,

    I am preparing a Web Survey form, and got stuck on a problem :(

    I would like to allow the customer to select more than one answer for a multiple choice question.
    But the test on preview mode shows, that only one answer can be select.

    is it really not possible?
    Can anyone help me in this matter?

    Thanks a lot in advance!

    Best regards,
    Raj



    #QualityManagement

    ------------------------------
    Ratnarajah Rajkumar
    SPIE ICS AG
    ------------------------------


  • 2.  RE: How to setup on a Web Survey Multiple choice question, to select more than one answer?

    GENESYS
    Posted 9 days ago
    Hi Ratnarajah
    You are correct that currently our survey does not have a question type that allows more than 1 response.  Please feel free to submit an enhancement request in the Genesys Cloud Ideas Lab.  Also your use case for wanting that type of capability would be helpful.
    Thanks,
    Lesley

    ------------------------------
    Lesley Vereen
    Sr Product Manager - PureCloud
    Genesys
    ------------------------------



  • 3.  RE: How to setup on a Web Survey Multiple choice question, to select more than one answer?

    Posted 8 days ago
    Hi Lesley,

    Thank you for the reply.
    I will open an enhancement request in the idea lab with a use case.

    Kind regards,
    Raj





    ------------------------------
    Ratnarajah Rajkumar
    SPIE ICS AG
    ------------------------------