I experimented with
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George Ganahl CCXP, GCP
Principal Technology Consultant
Genesys
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Original Message:
Sent: 07-29-2019 11:44
From: Ben Marthin
Subject: Programmatically update queue members
Hello,
We have a need to add an agent to a specific queue daily from lets say 11:30 AM to 1:30 PM daily to help when other agents are going to lunch. Currently we are doing this manually. Is there a way to do this programmatically or any clever workarounds for this need?
Thanks
#SystemAdministration
#Unsure/Other
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Ben Marthin
Vehicle Service Group, LLC
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