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I have an address that I've confirmed for one of my international users in Bangalore India. I've created the Location without error, and when I try to use that Location in a Site, I receive the following error:
"The address on this Location has not been verified."
How can I verify this Location's address since it keeps coming up as unverified when creating the Site?Thanks in advance!
Thank you George! I was able to meet today with the user in India to try and find similar addresses or other places including a prominent landmark nearby to no avail. We've tried approximately 10 different options, and none are verifying like you described above.
We have followed the following articles as well:https://help.mypurecloud.com/articles/create-a-new-location/https://help.mypurecloud.com/articles/make-a-location-available-for-sites/I'm not familiar with how the validation process happens, but is there a way to submit a known address to the list of verified addresses? Or perhaps a specific format to follow for the address if it is international?
Good day George, This issue is consistent it seems for the EMEA region.
We cannot get most Addresses in Africa Verified. Can anyone help with this? Or will this be fixed?
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