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Hi,We are setting up inbound SMS messaging but are unsure how to customise a suitable schedule to provide autoresponses etc.We have great customisation options on scheduling/routing for calls.
However, under message routing we only seem to be able to choose one Architect flow, rather than different flows at different times.
How have other orgs managed this? Does any scheduling to determine automated responses have to be planned through the Architect flow rather than as a routing system?Thanks!
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