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  • 1.  WebChat examples?

    Posted 08-16-2019 12:24
    Hello Community, 

    I need a little help. 

    We are staring implementing a WebChat functionality and we would like to better understand how the final product would look like from example.

    Would any of you share some of the production examples of the web chat implemented at your companies maybe?

    We are especially interested in how the skils got implement and transcript email functions?

    Thank you so much. I will probably have some more questions down the road.. :)

    Cheers
    Nick
    #Implementation

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    Nikolay Moiseykin
    Maestro PMS
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  • 2.  RE: WebChat examples?

    GENESYS
    Posted 09-03-2019 11:01
    Hi Nikolay,

    Thanks for posting your question in the community! It was discussed in the most recent episode of the PureCloud Community Q&A Show! Check it out here!

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    Cole Callahan
    Genesys - Employees
    Online Community Coordinator
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  • 3.  RE: WebChat examples?

    Posted 03-19-2021 14:45
    Did you ever figure this out?
    We're doing the same thing and I'm trying to figure out how the Designer chat application works - or is that just for bots?
    Also, how did you get your chat queue stats in GCXI?

    Thanks
    Monique

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    Monique
    System Administrator
    Messer LLC
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