A place to ask questions, connect with others, and stay in the know
Join Community Manager Matt and PureConnect experts, Kevin Kuhns and Brian Schaffer, as they discuss burning questions from Genesys' PureConnect Community. This week's questions include:Expert Picks: Holiday Scheduling (w/ walkthrough) - 3:00 Introduction: Q&A Bounty Board - 9:45CIC SNMP - 10:15Screen Recording with Interaction Connect - 11:20Exiting/logoff Interaction Connect - 12:35Media Server Virtualization - 16:10MRCP ASR Server Error - 19:25
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.