A place to ask questions, connect with others, and stay in the know
Join Community Manager Matt and PureConnect experts, Kevin Kuhns and Brian Schaffer, as they discuss burning questions from Genesys' PureConnect Community. This week's questions include:Expert Picks: Holiday Scheduling (w/ walkthrough) - 3:00 Introduction: Q&A Bounty Board - 9:45CIC SNMP - 10:15Screen Recording with Interaction Connect - 11:20Exiting/logoff Interaction Connect - 12:35Media Server Virtualization - 16:10MRCP ASR Server Error - 19:25
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.